Privacy Policy

GetRide ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the GetRide app, website, and related services (collectively, "Services"). By using our Services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide, improve, and personalize our services:

• Personal Information: Includes your name, email address, phone number, payment details, and any other information you provide when creating an account or using our services.
• Location Information: We collect your real-time location data to match you with nearby drivers and facilitate efficient ride-sharing.
• Ride Details: Information such as trip history, ride duration, and fare details is collected to maintain service records.
• Device Information: Data from your device, such as your IP address, browser type, and operating system, is automatically collected to ensure smooth app functionality.

2. How We Use Your Information

Your personal information is used for the following purposes:

• To provide and enhance our services, including processing ride bookings, payments, and notifications.
• To improve user experience by personalizing content, optimizing features, and analyzing usage trends.
• To ensure the security and safety of our users and drivers by monitoring rides and ensuring compliance with applicable laws.
• To send updates, promotional offers, and notifications related to your account or bookings.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following cases:

• With Drivers: To connect you with a nearby driver for the ride, your location, and contact details may be shared.
• With Service Providers: We may share your data with third-party service providers who assist us in payment processing, customer support, or other operations.
• For Legal Purposes: If required by law, or to protect the rights and safety of GetRide, our users, or others, we may disclose your personal information to relevant authorities.

4. Data Retention

We retain your information as long as necessary to provide our services and for purposes such as maintaining legal and business records. You may request the deletion of your personal data, subject to our retention policies.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

As a user, you have the following rights:

• Access: You can access the personal information we hold about you by contacting us.
• Correction: If your information is inaccurate, you may request corrections.
• Deletion: You may request the deletion of your personal data, subject to applicable laws and business requirements.
• Objection: You can object to certain types of data processing, such as receiving marketing communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze user activity, optimize app performance, and enhance your user experience. You can manage cookie preferences in your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and app, and your continued use of the service indicates acceptance of these changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at support@getride.com.